Simple Step-by-Step Guide

(Even if you have never purchased online before)

Buying yarn online may seem complicated if you have never done it before.
In reality, it is very simple, secure, and fast.

In this guide, we explain step by step how to purchase from our website: 👉 www.florencecashmereyarn.com

Whether you are a professional, a shop owner, or a private knitting enthusiast, you will find everything clearly explained here.

1️⃣ Visit the Website

Open your browser (Chrome, Safari, Edge, or the one you normally use) and type: www.florencecashmereyarn.com

Our e-commerce store specializes in Cashmere yarns, Recycled yarns, Fine fibers Made in Italy,

Stock lots from knitwear manufacturers and spinning mills

2️⃣ Choose the Yarn You Are Interested In

You can browse in two ways:

📂 From the category menu
🔍 Using the search bar

Each product has a detailed page including:

• Composition

• Count (Nm)

• Available weight

• Color

• Price

• Real product photos

• Technical description

The photos are real and professionally calibrated. However, we always recommend referring to the color name to avoid differences caused by monitor settings.

3️⃣ Add to Cart

When you find the yarn you wish to purchase:

• Enter the desired quantity

• Click “Add to Cart”

The product will be saved in your cart, visible in the top right corner.

You can continue shopping or proceed to checkout.

4️⃣ Go to Cart

Click the cart icon in the top right corner and check:

• That the product is correct

• That the quantity is correct

• That the price is correct

Then click “Proceed to Checkout”.

5️⃣ Enter Your Details

You will be asked to provide:

• First and last name

• Full address

• Email

• Phone number

If you are a company, you must first register by entering your company name and VAT number in order to purchase.
You will then need to wait for account activation confirmation, which will be sent by email within a maximum of 24 hours.
Click here to read how to proceed.

⚠️ Always enter a valid email address. Otherwise, you will not receive your account activation confirmation or order confirmations.

6️⃣ Choose Your Payment Method

The website uses secure and protected payment systems.

You can pay with: 💳 Credit or debit card (three different banking gateways available), 🅿️ PayPal, Google Pay and Apple Pay, Bank transfer.

Payments are processed through certified platforms with full data protection.

7️⃣ Confirm Your Order

After entering your details and choosing your payment method:

• Review everything carefully

• Click “Confirm Order”

You will immediately receive a confirmation email.

Once the order is received, we prepare the yarn in our warehouse, check weight and lot, and carefully pack it.
You will receive shipping confirmation with tracking information.

Is It Safe to Buy Online?

Yes. The website uses a secure HTTPS connection.
Payment data is never handled directly by us but processed exclusively through certified platforms.

What Happens If I Make a Mistake?

If you have doubts, errors, or questions, you can email us at: info@hircusfilati.com

Or contact us directly through the chatbot located in the bottom right corner of the website.

We respond quickly during office hours and within 24 hours on Saturdays and holidays.

We are a real company based in Tuscany, specialized for many years in the trade of cashmere yarns and fine fibers.

Why Buy from Florence Cashmere Yarn?

✅ Made in Italy yarns
✅ Selected stock lots from knitwear manufacturers, spinning mills, and auctions
✅ Competitive prices
✅ Real product photos
✅ Direct experience in the knitwear industry

This is not an anonymous marketplace.
Behind it there is a family story rooted in the Prato textile district.

Never Bought Online Before? Start Here.

We recommend:

• Choosing a small quantity

• Placing a first test order

• Evaluating our service

• Trying our yarns

Buying online is simple.
And once you place your first order, everything becomes natural.