Important information on BRT shipments
After your order has been shipped with BRT courier, you will receive an email from us with the package tracking code.
Additionally, you will receive an email directly from BRT courier.
IN THE EMAIL YOU RECEIVE FROM BRT COURIER, YOU WILL FIND A LINK THAT ALLOWS YOU TO COMMUNICATE DIRECTLY WITH BRT IF THE DELIVERY DAY OR TIME SLOT IS NOT SUITABLE. BY CLICKING ON THE LINK, YOU CAN CHOOSE A DIFFERENT DELIVERY DAY, OR YOU CAN ARRANGE FOR THE PACKAGE TO BE LEFT WITH A NEIGHBOR OR A STORE THAT KNOWS YOU, PROVIDING THEIR FULL ADDRESS. ALTERNATIVELY, YOU CAN HAVE THE PACKAGE LEFT AT A BRT FERMOPOINT, WHICH IS USUALLY A STORE, GAS STATION, OR TOBACCO SHOP NEAR YOUR HOME, WHERE YOU CAN PICK IT UP AT YOUR CONVENIENCE.
Watch this explanatory video:
