Simple step-by-step guide (even if you've never bought online)

Buying yarn online might seem complicated if you've never done it before.
In reality, it's very simple, safe, and fast.

In this guide, we explain step by step how to purchase on our website: 👉 www.florencecashmereyarn.com

Whether you are a professional, a shop, or a private knitting enthusiast, you'll find everything clearly explained here.

1️⃣ Enter the website

Open your browser (Chrome, Safari, Edge, or whatever you usually use) and type: www.florencecashmereyarn.com

This will open our e-commerce specializing in Cashmere yarns, Recycled yarns, Fine Made in Italy fibers, and remnants from knitting mills and spinning mills.

2️⃣ Choose the yarn you are interested in

You can navigate in two ways:

• 📂 From the categories menu

• 🔍 Using the search bar

Each product has a detailed description with:

• Composition

• Count (Nm)

• Available weight

• Color

• Price

• Actual product photos

• Technical description

The photos are real and correctly calibrated, but we always recommend referring to the color name to avoid differences due to monitors.

3️⃣ Add to cart

When you find the yarn you want to purchase:

1. Enter the desired quantity

2. Click on “Add to cart”

The product will be saved in your cart, visible in the upper right corner.

You can continue shopping or proceed to payment.

4️⃣ Go to cart

Click on the cart icon in the upper right corner and check:

• That the product is correct

• That the quantity is correct

• That the price is correct

Then click on “Proceed to checkout”.

5️⃣ Enter your details

You will now be asked for:

• First and last name

• Full address

• Email

• Phone number

If you are a company, you must first register by entering the company name and VAT number to be able to purchase, and wait for the account activation confirmation, which will arrive via email within 24 hours at most. Click here to read how to do it.

⚠️ Always enter a correct email: otherwise, you will not receive account activation and order confirmations.

6️⃣ Choose payment method

The website uses secure and protected payment systems.

You can pay with: 💳 Credit or debit card (there are three options with three different banks), 🅿️ PayPal, Google Pay or Apple Pay, Bank Transfer, Cash on Delivery. Payments are managed by certified platforms with data protection.

7️⃣ Confirm order

After entering your details and choosing the payment method:

• Check everything

• Click on “Confirm order”

You will immediately receive a confirmation email.

Once the order is received, we prepare the yarn in the warehouse, check weight and lot, and pack carefully. You will receive shipping notification with tracking.

Is it safe to buy online?

Yes. The website uses a secure connection (HTTPS).
Payment data is never handled directly by us but by certified platforms.

What if I make a mistake?

If you have doubts, errors, or questions, you can write to us via email at info@hircusfilati.com or contact us directly through the chatbot at the bottom right. We respond quickly during office hours and within 24 hours on Saturdays and holidays.

We are a real company, based in Tuscany, specialized for years in the trade of cashmere yarns and fine fibers.

Why buy from Florence Cashmere Yarn?

• ✅ Made in Italy yarns

• ✅ Selected remnants from knitting mills, spinning mills, and auctions

• ✅ Competitive prices

• ✅ Real photos

• ✅ Direct experience in the knitwear sector

It's not an anonymous marketplace.
Behind it is a family history linked to the Prato textile district.

Never bought online? Start here.

We recommend choosing a small quantity, doing a first test, evaluating the service, and trying our yarns.

Buying online is simple.
And once you've placed your first order, everything becomes natural.