Simple step-by-step guide (even if you've never bought online before)

Buying yarn online might seem complicated if you've never done it before.
In reality, it's very simple, safe, and fast.

In this guide, we'll explain step by step how to buy on our website: 👉 www.florencecashmereyarn.com

Whether you are a professional, a shop, or a private knitting enthusiast, here you will find everything explained clearly.

1️⃣ Enter the website

Open your browser (Chrome, Safari, Edge, or whichever you usually use) and type: www.florencecashmereyarn.com

Our e-commerce specializing in cashmere yarns, regenerated yarns, fine Made in Italy fibers, and remnants from knitwear factories and spinning mills will open.

2️⃣ Choose the yarn you're interested in

You can browse in two ways:

• 📂 From the categories menu

• 🔍 Using the search bar

Each product has a detailed description with:

• Composition

• Count (Nm)

• Available weight

• Color

• Price

• Real product photos

• Technical description

The photos are real and correctly calibrated, but we always recommend referring to the color name to avoid differences due to monitors.

3️⃣ Add to cart

When you find the yarn you want to buy:

1. Enter the desired quantity

2. Click on "Add to cart"

The product will be saved in your cart, visible in the upper right corner.

You can continue shopping or proceed to checkout.

4️⃣ Go to cart

Click on the cart icon in the upper right corner and check:

• That the product is correct

• That the quantity is correct

• That the price is correct

Then click on "Proceed to checkout".

5️⃣ Enter your details

Now you will be asked for:

• Name and surname

• Full address

• Email

• Phone number

If you are a business, you must first register by entering the company name and VAT number to be able to purchase, and wait for the account activation confirmation, which will arrive via email within 24 hours at most. Click here to read how to do it

⚠️ Always enter a correct email: otherwise you will not receive the account activation confirmation and order confirmations.

6️⃣ Choose your payment method

The site uses secure and protected payment systems.

You can pay with: 💳 Credit or debit card (there are three options with three different banks), 🅿️ PayPal, Google Pay or Apple Pay, Bank Transfer, Cash on Delivery. Payments are handled by certified platforms with data protection.

7️⃣ Confirm your order

After entering your details and choosing the payment method:

• Check everything

• Click on "Confirm order"

You will immediately receive a confirmation email.

Once the order is received, we prepare the yarn in the warehouse, check weight and lot, and pack it carefully. You will receive shipping notification with tracking.

Is it safe to buy online?

Yes. The site uses a secure connection (HTTPS).
Payment data is never handled directly by us but by certified platforms.

What happens if I make a mistake?

If you have any doubts, errors, or questions, you can email us at info@hircusfilati.com or contact us directly through the chatbot you'll find in the bottom right corner. We respond quickly during office hours and within 24 hours on Saturdays and holidays.

We are a real company, based in Tuscany, specialized for years in the trade of cashmere yarns and fine fibers.

Why buy from Florence Cashmere Yarn?

• ✅ Made in Italy Yarns

• ✅ Remnants selected from knitwear factories, spinning mills, and auctions

• ✅ Competitive prices

• ✅ Real photos

• ✅ Direct experience in the knitwear sector

It's not an anonymous marketplace.
Behind it lies a family history connected to the Prato textile district.

Never bought online before? Start here.

We recommend choosing a small quantity, doing an initial test, evaluating the service, and trying our yarns.

Buying online is simple.
And once you've placed your first order, everything becomes natural.